Frequently Asked Questions
Where can I find you? Do you have a shop?
Currently, we are working as a pop-up business in existing shops and at events. See our Pop-ups and Events page to see where and when you can find us.
What is your turnaround time?
For most pieces, we guarantee a 2 week turn around. For larger projects (i.e. lots of holes/ patches), the turnaround time may be 1-2 months.
How much does it cost to get something mended?
We price every mend individually, taking into account our time, materials, and type of mend. If you'd like to see a copy of our pricing guide, you may reach out to us at oldflamemending@gmail.com.
Do I pay at drop-off or pickup?
As a policy, we must take payment at drop-off. If an individual mend costs more than $100, we offer payments to be split 50/50 at drop-off and pickup; you can also pay us via Venmo before pickup.
What payment types do you accept?
We take cards, cash, and Venmo!
*a $1 processing fee will be added to cards processed via Square
Can you sew leather and/or suede?
Yes! We have quite a few machines between the two of us, and we can sew through almost anything.
Can you fix fur pieces?
We can hand sew a simple rip in the lining or pocket of fur pieces, but we do not sew fur or do any restoration. It is best to reach out to a fur repair specialist, who would have the expertise and equipment that we do not have.
Do you replace zippers?
We are not offering zipper replacement at this time, due to the amount of time and machine attachments necessary. We may do this in the future~ stay tuned!
I can’t make it to your pop-ups. Is there another way I can my pieces to you?
You can e-mail us directly and we can try to arrange something with you, if you live in Pittsburgh!
I don’t live in Pittsburgh but I need something mended. Do you ship?
We ship under most circumstances; the client must cover all shipping costs to and from Pittsburgh. Turn around time will be estimated before payment.
Do you teach private mending lessons?
We are unable to offer one-on-one lessons at this time. However, we teach group classes; dates for these are listed on our Pop-ups and Events page.
Currently, we are working as a pop-up business in existing shops and at events. See our Pop-ups and Events page to see where and when you can find us.
What is your turnaround time?
For most pieces, we guarantee a 2 week turn around. For larger projects (i.e. lots of holes/ patches), the turnaround time may be 1-2 months.
How much does it cost to get something mended?
We price every mend individually, taking into account our time, materials, and type of mend. If you'd like to see a copy of our pricing guide, you may reach out to us at oldflamemending@gmail.com.
Do I pay at drop-off or pickup?
As a policy, we must take payment at drop-off. If an individual mend costs more than $100, we offer payments to be split 50/50 at drop-off and pickup; you can also pay us via Venmo before pickup.
What payment types do you accept?
We take cards, cash, and Venmo!
*a $1 processing fee will be added to cards processed via Square
Can you sew leather and/or suede?
Yes! We have quite a few machines between the two of us, and we can sew through almost anything.
Can you fix fur pieces?
We can hand sew a simple rip in the lining or pocket of fur pieces, but we do not sew fur or do any restoration. It is best to reach out to a fur repair specialist, who would have the expertise and equipment that we do not have.
Do you replace zippers?
We are not offering zipper replacement at this time, due to the amount of time and machine attachments necessary. We may do this in the future~ stay tuned!
I can’t make it to your pop-ups. Is there another way I can my pieces to you?
You can e-mail us directly and we can try to arrange something with you, if you live in Pittsburgh!
I don’t live in Pittsburgh but I need something mended. Do you ship?
We ship under most circumstances; the client must cover all shipping costs to and from Pittsburgh. Turn around time will be estimated before payment.
Do you teach private mending lessons?
We are unable to offer one-on-one lessons at this time. However, we teach group classes; dates for these are listed on our Pop-ups and Events page.
Copyright 2019 Old Flame Mending.
