Frequently Asked Questions
What is your turnaround time?
2 weeks
*may need to extend time for larger orders and/or invoiced orders
Pricing
We price every mend individually, taking into account our time, materials, and type of mend. View our pricing examples at the top of this page, or email us ifyou'd like to inquire about pricing for a specific piece. Just send us a photo and description to:
hello@oldflamemending.com
How do I pay?
As a policy, we must take payment at drop-off. For orders more than $100, we offer payments to be split 50/50 at drop-off and pickup.
We take credit/debit cards, personal checks, and cash.
Can you sew leather and/or suede?
Sometimes, yes. It depends on the thickness of the garment as well as how it is constructed/ how involved the mend is. Usually, renewing seams are a yes, patches are a maybe, and tailoring is a no. Please e-mail us with leather/ suede inquiries if you are not sure.
Can you fix fur pieces?
We can hand sew a simple rip in the lining or pocket of fur pieces, but we do not sew fur or do any restoration. It is best to reach out to a fur repair specialist, who would have the expertise and equipment that we do not have.
Do you do custom embroidery?
We are happy to add hand embroidery to garments in cases of tailoring or restoration; however, we are not embroidery designers and only add embroidery to garments on a case by case basis, and we do not embroider logos. For hand embroidery, check out Pittsburgh-based embroidery artist @lostintheflosss on Instagram. For logos/ machine embroidery, look into commercial custom embroidery businesses.
Can you make another garment based on a pattern/ design/ garment I already own?
Sorry, but no. Check out custom sewists in your area or learn how to do this on your own at Cut and Sew Studios in Morningside!
Can you make memory quilts/ stuffed animals from a loved one’s old clothing?
We accept this work on a case by case basis. To inquire, please send photos of the garments, inspiration imagery, and a description to hello@oldflamemending.com.
2 weeks
*may need to extend time for larger orders and/or invoiced orders
Pricing
We price every mend individually, taking into account our time, materials, and type of mend. View our pricing examples at the top of this page, or email us ifyou'd like to inquire about pricing for a specific piece. Just send us a photo and description to:
hello@oldflamemending.com
How do I pay?
As a policy, we must take payment at drop-off. For orders more than $100, we offer payments to be split 50/50 at drop-off and pickup.
We take credit/debit cards, personal checks, and cash.
Can you sew leather and/or suede?
Sometimes, yes. It depends on the thickness of the garment as well as how it is constructed/ how involved the mend is. Usually, renewing seams are a yes, patches are a maybe, and tailoring is a no. Please e-mail us with leather/ suede inquiries if you are not sure.
Can you fix fur pieces?
We can hand sew a simple rip in the lining or pocket of fur pieces, but we do not sew fur or do any restoration. It is best to reach out to a fur repair specialist, who would have the expertise and equipment that we do not have.
Do you do custom embroidery?
We are happy to add hand embroidery to garments in cases of tailoring or restoration; however, we are not embroidery designers and only add embroidery to garments on a case by case basis, and we do not embroider logos. For hand embroidery, check out Pittsburgh-based embroidery artist @lostintheflosss on Instagram. For logos/ machine embroidery, look into commercial custom embroidery businesses.
Can you make another garment based on a pattern/ design/ garment I already own?
Sorry, but no. Check out custom sewists in your area or learn how to do this on your own at Cut and Sew Studios in Morningside!
Can you make memory quilts/ stuffed animals from a loved one’s old clothing?
We accept this work on a case by case basis. To inquire, please send photos of the garments, inspiration imagery, and a description to hello@oldflamemending.com.
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